Tell us the situation
Share the area, scope, timing, access constraints, and useful photos. Exact addresses stay private during early matching.
Tell us once
We keep the details moving.
HouseTended helps close the gap between knowing a small home project needs attention and having a suitable person responsibly handle it.
A human checks the request
Unsafe, ambiguous, regulated, or low-confidence work goes to manual review. We do not treat urgency as permission to cut corners.
A provider chooses
We check skills, equipment, verification, service radius, route, capacity, minimum payout, and later-job buffers. The provider accepts or declines.
You confirm the arrangement
You receive the arrival window and pricing process. Provider labor and materials are never hidden inside the concierge fee.
Changes require approval
If scope or materials change, the provider pauses and the customer approves the revised amount before extra work begins.
The job closes with evidence
Completion photos and customer confirmation create a clear record. Support stays available for lateness, damage, no-shows, or disputes.
How money moves
During the Boise founding pilot, the HouseTended coordination fee is waived. Coordination includes request review, provider outreach, quote confirmation, arrival updates, completion documentation, and first-line support for a confirmed standard request. The provider gives the service quote. The homeowner pays the provider directly by the agreed local method. Labor, materials, applicable tax, approved change orders, and disclosed cancellation charges remain separate.
Submitting a request is free. The provider shares a quote before work begins, and the homeowner pays the provider directly. Any future HouseTended fee will be disclosed and agreed to separately.
Why use a concierge?
Calling around, repeating the scope, comparing incomplete information, coordinating access, and following up after the visit can take more effort than the project itself. HouseTended gives the household one point of contact while preserving the provider’s choice and the customer’s control over price and changes.
What this is not
- Not an emergency dispatch service.
- Not a guarantee that a provider is available.
- Not a claim that every applicant is licensed, insured, or qualified.
- Not escrow, automated split settlement, or provider payout.
- Not a substitute for licensed engineering, structural, gas, major electrical, or other specialist assessment.